Rick Anderson, President of DarioHealth, sat down with me to explore digital therapeutics, how DarioHealth is utilizing AI and behavioral science to personalize each user’s health journey, and how this approach can help improve diversity & inclusion.
Here is a sneak peek of our conversation:
Q: Maybe we could talk a little bit about what Dario Health does specifically and if there was any jumping off point that happened when the pandemic occured.
A: Right now, with Dario, we built this really over the last couple of years, including during the pandemic. DarioHealth is focused on having one integrated multi-chronic condition platform for members to be able to help them manage their chronic conditions, change their behavior over a period of time, and therefore improve the clinical results that we see with those members. If you think about what it takes to help manage these conditions, I think this is where digital health in general, and in Dario specifically, has an advantage because digital health is what happens between provider visits.
I’d like to distinguish between telehealth, which is an analog for face-to-face, brick-and-mortar kinds of visits and digital health, which happens all of the time. We can do asynchronous and synchronous communication like what we’re doing now. We can provide support and we can customize and personalize that support throughout the process. That’s I think, the other piece of what we’re doing that is really resonating. I think it’s two pieces. One is that we have a fully integrated platform. So one coach, one journey for the members. It really moves and responds to what they’re interested in doing. The chronic conditions that we manage on our platform right now are diabetes, pre-diabetes, hypertension, musculo-skeletal, think about like digital physical therapy and behavioral health. One of the things all of those things have in common is that behaviors drive the clinical outcomes for that – how you respond to it, how you manage your disease.
We run an AI engine underneath what we’re doing to make personalized recommendations to members that changes dynamically over a period of time so that we can engage them and provide them value at each step of the process of doing that. Most of the digital health companies that are out there are using what I would call modules, which is, “Hey, if you’ve got diabetes, you use this piece. If you’ve got hypertension, use this piece”. But it’s not a continuous journey, and you know what the data will tell you is that when you give people two tools to manage two conditions that they have, because there’s high levels of comorbidity between these conditions is, they don’t use one or the other. They use neither. The advantage to having that on one integrated platform is personalized, that responds to you, is what we’re seeing that is getting traction both from the customer perspective as well as from the member perspective.
For more of our discussion, you can watch the whole Fireside Chat with Rick Anderson, or listen to the podcast version, below.
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