Customer Stories

Our Latest Customer Stories

Impetus has proven success in improving outcomes for their clients’ and partners’ advisory boards, working groups, investigator meetings, online medical education/learning programs, and more. See for yourself in the customer stories below!

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Patient Support Program (PSP) Optimization: A Customer Story

March 20, 2023

Natalie Yeadon

Customer Stories, Patient Engagement

Our client was looking to gather detailed feedback on their Patient Support Program (PSP) in order to improve its useability, offerings, and value to patients and caregivers. Working closely with Impetus Digital’s strategic experts, they planned a series of asynchronous (over-time, anytime) touchpoints aimed to obtain a…

Virtual Patient Steering Committee: A Customer Story

February 17, 2023

Natalie Yeadon

Customer Stories

A French pharmaceutical team contacted Impetus Digital to help them establish a Virtual Steering Committee for patients with HIV/AIDS. They wanted to find a way to directly involve patients in driving strategy development and ensure that the patient voice is reflected in all of their patient-facing educational…

Virtual Patient Engagement Program: A Customer Story

January 27, 2023

Natalie Yeadon

Customer Stories

Our client wanted to better understand the needs, preferences, and treatment gaps among adult patients with a rare genetic disease in the USA. They had first conducted a virtual advisory board with physicians treating this condition but wanted to supplement that initiative by gathering patient insights to…

Virtual Steering Committee & Peer Influence Program: A Customer Story

December 6, 2022

Natalie Yeadon

Customer Stories

In this customer story, we describe the methodology and results of our client’s ongoing Virtual Steering Committee & Peer Influence program. As part of this program, the client first engaged 16 physicians and nurses from across the APAC region, virtually. By alternating between asynchronous (over-time, anytime) and…

Online Learning Portal on the Impetus InSite Platform®: A Customer Story

October 5, 2022

Natalie Yeadon

Customer Stories

In this customer story, we share how our client leveraged Impetus Digital’s large portfolio of life science-specific online collaboration tools and White-Glove™ services to: Conduct a needs assessment among embryologists and fertility specialists. Establish a small steering committee to co-create online course content related to updates in…

Internal Brand Planning Sessions on the Impetus InSite Platform®: A Customer Story

September 16, 2022

Natalie Yeadon

Customer Stories

In this Customer Story, we share how a nephrology brand team approached Impetus Digital for help with streamlining and optimizing their annual brand planning and strategic discussions. In the early parts of the pandemic, they had attempted to host these meetings themselves over a standard web meeting…

Our Latest Customer Stories

Patient Support Program (PSP) Optimization: A Customer Story

Virtual Patient Steering Committee: A Customer Story

Virtual Patient Engagement Program: A Customer Story

Virtual Steering Committee & Peer Influence Program: A Customer Story

Online Learning Portal on the Impetus InSite Platform®: A Customer Story

Internal Brand Planning Sessions on the Impetus InSite Platform®: A Customer Story

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